Frequently Asked Questions

Can I claim a rebate from my private health fund?

Yes. Our practitioners hold provider numbers for acupuncture with all of the health funds. We have Hicaps available so that you can claim your rebate on the spot and pay only the gap at the time of treatment. You need to make sure that the level of cover you have with your health fund allows rebate for acupuncture. The rebate amount you receive varies from person to person. You need to contact your health fund directly if you wish to find out how much rebate you can expect for each treatment.

Does acupuncture hurt?

No! Acupuncture is a very gentle treatment and every care is taken to ensure the patient’s comfort. Terms such as ‘warm, dull, tingling, buzzing or spreading’ are often used by patients to describe needle sensation. In Chinese Medicine, this is known as a ‘qi’ sensation and it is indicative of a therapeutic outcome.

Is Acupuncture safe?

When performed by a trained and registered professional, the adverse effects of acupuncture treatment, both in frequency and severity, is incredibly low compared to other treatments. All individuals respond to treatments of any kind differently and all forms of treatment have the potential for adverse effects. When adverse effects are noted in research studies it is usually minor bruising or occasionally fainting – in both circumstances practitioners are trained to respond to appropriately.

Only single use, sterilised, fine gauge needles are used during treatments.

In Australia, practitioners usually have at least 4 years of full-time practical experience whilst they complete a university level Bachelor qualification. They undergo thousands of supervised clinical practice hours in addition to both Western and Eastern medical study.

What does a session involve?

At your first session, your practitioner will discuss your health concerns and ask you a variety of questions to gain a complete understanding of your past and current health. The information you provide is private and confidential. Some questions may seem unusual however the honesty of your answers help us to form the most accurate diagnosis and treatment plan for you to achieve the best possible outcomes. Patients often find that acupuncture is able to address more of their health issues than they initially sought treatment for.

Each session usually lasts between 45 minutes to 1 hour and we kindly ask you to arrive ten minutes early to your first appointment. We advise that you do not come on an empty stomach and you are welcome to bring any relevant tests results or scans with you to your appointment.

In addition to acupuncture, your sessions may involve any of the following therapies:

  • Moxibustion
  • Gua Sha
  • Electroacupuncture
  • Ear acupuncture
  • Cupping
  • Dietary/lifestyle advice

How many sessions will I need?

This depends on the condition. For most conditions, sessions are needed twice per week and may be resolved within a few weeks, however this can vary widely. Your practitioner will discuss expected outcome times with you at your consultation. If you would like to read more about this topic please read this article from the Acupuncture Now Foundation.

How does Acupuncture work?

Acupuncture research is rapidly growing field, enhancing modern understanding of the mechanisms of action involved in acupuncture therapeutics. Currently we know that acupuncture stimulates the central nervous system (brain and spinal cord) stimulating neurotransmitters, endorphins and hormone production which regulate body functions and restore homeostasis.

There are over 9000 published clinical trials on Chinese Medicine for treating pain (lower back pain, sporting injuries, migraines, osteoarthritis) but also many other conditions (infertility, bladder dysfunction, anxiety and allergic rhinitis).

Modern technology (Magnetic Resonance Imaging, Thermography, Blood Tests etc) has complemented and added to our understanding of Chinese Medicine best practice. Research now focuses on how Chinese Medicine works rather than whether or not it works.

Do you do dry needling? What’s the difference between dry needling & acupuncture?

This is a hot topic in recent years! The short answer to the above questions is yes – Acupuncturists are degree qualified practitioners trained in all needle techniques including dry needling. ‘Dry needling’ is simply a made up word for a specific needling technique taken from Acupuncture & Chinese Medicine to enable western medicine practitioners to practice an acupuncture technique without undertaking qualifications in Acupuncture or becoming registered as an Acupuncturist. For further explanation on this topic click here to read the blog.

What is Qi?

 Qi (“chee”) is our body’s energy, our life essence, the spark that drives our substance and function. It can be likened to the Western Medicine concept of metabolic function though it is important to avoid labelling direct comparisons between Chinese Medicine and Western Medicine theory.

Chinese philosophy and medicine pre-dates modern medical terminology, thus the concepts of Chinese philosophy do not correspond specifically to western medicine terminology. The theory is that Qi circulates around the body via channels or meridians and in a state of complete health, this process occurs smoothly and appropriately to keep our minds and bodies functioning optimally.

Factors such as age, overwork, environmental factors, stress/fear, trauma and poor nutrition interrupt or inhibit the flow of qi resulting in disease, illness or pain. The aim of Chinese Medicine is to nourish qi where it is deficient, move qi where it is blocked and subdue qi where it is in excess. The overall concept here is balance – to restore homeostasis by balancing yin and yang.

Is there evidence to support acupuncture?

Yes! For more information on this topic please visit our Research page. You can also watch this 10 minute video from the Acupuncture Now Foundation below for further insight into acupuncture research.